First National Bank
Account Number: 58860026261
Branch Number : 255005
Reference Number: Always quote your Tracker account number
Contact Tracker timeously to select one of the options below:
A. If you sell the vehicle before the end of the agreement:
B. If you sell the vehicle at the end of the agreement:
The delay may have been caused by a system issue. Please contact Tracker on 0860 60 50 40.
The default password is only valid for 48 hours. If it’s not changed within that time frame then it expires and will need to be reset.
By logging onto the MyTracker website or downloading the Tracker Connect App from your phone’s App store.
In the case of you accidently pressing your assist button, Tracker will give you a call to check if everything is fine.
The assist button may be tested once every 15 days.
Yes we can, however a service fee of R595.00 will be applicable.
Our tracking units are fitted in a number of different locations and for safety and security reasons the location cannot be disclosed.
Call our National Emergency Contact Centre on 0800 13 23 23.
Our tracking devices can be fitted to all makes and models of passenger, commercial and heavy goods vehicles.
Log onto the MyTracker website. The system will request that you logon with the username and password provided to you after installation. Select the Trip Logbook option on the left hand side. Select the vehicle, Start Date and End Date and click on display. At the bottom of the page you will find the option to save the report in the format suitable to your needs.
CASH: When the client pays for installation and is on a month to month contract.
FREE FITMENT: Client enters into a 36-month agreement and does not pay for installation.
PREPAID: 36 month subscriptions are paid for in advance.
Contact Tracker Product Support on 0860 60 50 40 and select options: 2, 1 and 2.
Contact Tracker timeously to select one of the options below:
A. If you sell the vehicle before the end of the agreement:
B. If you sell the vehicle at the end of the agreement:
The delay may have been caused by a system issue. Please contact Tracker on 0860 60 50 40.
The default password is only valid for 48 hours. If it’s not changed within that time frame then it expires and will need to be reset.
By logging onto the MyTracker website or downloading the Tracker Connect App from your phone’s App store.
Yes, the odometer reading can be updated on the MyTracker website. Alternatively you can contact 0860 60 50 40.
CASH: When the client pays for installation and is on a month to month contract.
FREE FITMENT: Client enters into a 36-month agreement and does not pay for installation.
ADVANCE PAYMENT: Client opts to pay a subscription in advance for up to 6, 12 or 36 months.
Emergency
Roadside Assistance
Customer Contact Centre
Consumer Queries:
info@tracker.co.za
Business Queries:
productsupport@tracker.co.za
Home Queries:
homesupport@tracker.co.za