Rapid care and protection at your fingertips

Imagine these moments:
• Your car breaks down in an unsafe location and you need security until roadside assistance arrives.
• A suspicious person is banging on your door and you need immediate protection.
• Your 11-month-old baby is struggling to breathe and has a fever.
• Your 42-year-old spouse is showing signs of a stroke.
• Your 80-year-old parent, living in another province, has fallen and is struggling to breathe.

What would you do?

Safety is a basic human need, and in South Africa, getting help quickly can make all the difference. In a crisis, every second matters, and getting help must be as quick and simple as possible.

Tracker CareGuard offers rapid mobile emergency response anywhere in South Africa, at any time of the day or night. In partnership with technology platform Aura, the service connects subscribers to help through something most of us use every day – WhatsApp.

With just a few taps, subscribers drop a location pin in WhatsApp to request immediate assistance. That pin triggers an automated alert to a nationwide network of more than 1,500 armed responders and medical professionals. The closest available responder is activated and navigated directly to the emergency using precise geo-location data.

Responders receive the subscriber’s profile on an in-vehicle device, enabling them to identify the person immediately on arrival. Subscribers, in turn, receive the responder’s details so they can track and verify who is coming to help.

It’s simple. It’s fast. And it works.

Every one of the scenarios above happened in real life, and each person received assistance through Tracker CareGuard.
• Vehicle breakdown – Security arrived, secured the area, and stayed until the user’s car was safely towed away.
• Security incident – The responder secured the scene and handed the matter over to the police.
• Baby with breathing difficulty – A medical crew provided Intermediate Life Support on the scene, after which arrangements were made for hospital transfer.
• Suspected stroke – The medical team stabilised the patient and facilitated urgent hospital admission.
• Elderly parent in distress – Paramedics provided on-scene care and ensured the patient was taken to hospital for further observation.

Emergencies don’t wait. With Tracker CareGuard, you have an immediate, discreet, and reliable way to summon help – anywhere, anytime. Because in life’s most critical moments, you should never have to face them alone. Find out how Tracker CareGuard can protect you.