Beyond tracking: Additional support when you need it most

In South Africa, crime is a reality we can’t ignore. Most of us take precautions and follow advice such as how to prevent a hijacking or car theft. But the truth is, no matter how careful you are, these things can still happen. When they do, it can be a really stressful and disruptive experience.

Even if you’re not physically harmed, dealing with a hijacked or stolen car turns everyday life upside down. Suddenly, getting to work, dropping the kids off, or simply getting around becomes complicated. It’s during times like these that a little extra support can make a big difference.

That’s why it’s good to know there are services designed to help you beyond just vehicle tracking and stolen vehicle recovery. For example, with Tracker Rescue, you’ll get a rental car delivered to you for three days, complete with comprehensive insurance and a full tank of petrol. You’ll also receive practical assistance like a mobile phone with airtime, emergency cash, and four trauma counselling sessions to support your recovery. The emergency pack provided includes important contact numbers to block stolen bank cards, blacklist your phone, and forms to replace your ID and driver’s licence.

There’s also the Back-On-Track service, which provides R10 000 that you can use towards your insurance excess or replacing valuable items you lost with your car, like your handbag, phone, laptop, or even a baby car seat. All you need to claim is your police case number, and there’s no excess payable.

Losing your car is more than just an inconvenience, it can throw your life off balance. These services are here to help you get back to normal as quickly and easily as possible. Take a look at our valued-added services and considering subscribing to those that could make the biggest difference for you.