Self Test
Testing your Tracker Retrieve or Tracker Alert unit (not necessary with Tracker SkyTrax) is quick and simple β and it is an essential step to ensure that your unit is in good working order. If your unit is not working, it becomes completely ineffective and we are unable to locate your vehicle if it is ever stolen.
You only have to do it twice a year, and these tests are completely free! Itβs as easy as one, two, three...
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At the Self Test Site, call the Tracker Self Test number β 082 237 5000 (standard cell phone rates apply). A prerecorded voice will ask for your PIN number, as well as the unique number of the test site (which will be displayed near the cashier or on the window of the site).
It is important that you stay at the site for at least five minutes after the call.
You will receive an SMS on your cell phone letting you know whether or not the test was successful. Tracker will also receive a notification for our records. It is advised that you only test one vehicle at a time, because the test result SMS does not contain any customer or vehicle specific information (for security reasons).
If the test is unsuccessful, please contact Tracker on 0860 60 50 40 during office hours so that we can arrange a physical inspection of the unit.
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